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COMMPACKT TROUBLE TICKETING SYSTEM

IT CONCENTRATES THE IT DEPARTMENT ON ACTIVITIES WITH A HIGH ADDED VALUE, THANKS TO THE OUTSOURCING OF THE HELP DESK SERVICES
TOO OFTEN IT FIGURES ARE FORCED TO SPEND TIME AND EFFORT ON MANAGING SUPPORT AND HELP DESK ACTIVITIES, RATHER THAN ON STRUCTURAL PROJECTS FOR THE COMPANY.
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OPTIMIZE THE MANAGEMENT OF THE HELP DESK COMPANY

CONCENTS THE WORK OF ICT ON HIGH ADDED VALUE ACTIVITIES

SUPERVISION THE REQUESTS AND MONITOR THE QUALITY OF THE SERVICE

NO SOFTWARE, NO HARWARE: ONLY A WEB
PLATFORM TO RATIONALIZE ACTIVITIES

Our Trouble Ticketing System meets this need for rationalization, supporting the company’s IT department in the management of PDL activities.

OUTSOURCING THE HELP DESK SERVICE MEANS MAKING THE CORPORATE IT DEPARTMENT MORE EFFECTIVE, NOT LOSING VISIBILITY AND CONTROL OVER THE ACTIVITIES

The administrator of the Trouble Ticketing system (usually the company’s IT department)

CONTACT OUR SPECIALIST:

OUR COMMITMENT TO EXCELLENCE

A SUITE OF ADDED VALUE SERVICES, TO AFFILIATE TO ENCOURAGE NEW IDEAS AND BUSINESS CARE.
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ADVICE AND DESIGN

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ASSISTANCE AND HELP DESK

MONITORING SERVICE

TROUBLE TICKETING

SITE SURVEY

VULNERABILITY ASSESSMENT

ASSET MANAGEMENT SOFTWARE

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