MONITORING SERVICE OF THE IT INFRASTRUCTURE
A PROACTIVE LOOK AT THE DATA CENTER AND CORPORATE NETWORK
OUR Monitoring System is a valuable tool that allows you to monitor the infrastructure, 24 hours a day, 7 days a week, from any device.
Network devices, applications, security devices, PCs, servers, UPS, IP telephony systems, wireless networks are some of the many devices that can be seen in the control dashboard.
THROUGH THE COMPUTER INFRASTRUCTURE MONITORING SYSTEM YOU CAN:
ADVICE AND DESIGN
The IT monitoring system sends an alert whenever it detects a malfunction. The alert is taken over by the NOC NETMIND and is assigned a degree of criticality before being passed to the reference Specialist for resolution.
In the event that the alert is detected as critical and potentially blocking, we guarantee a charge within 4 hours (with remote resolution or on-site intervention if necessary).
Alerts can be set via e-mail, SMS and Whatsapp.
The system is accessible 24 hours a day, from any type of device.
HAVE COMPLETE CONTROL OF THE HYPERVISOR
COUNT ON A LEVEL II MONITORING
The system is not limited to monitoring the physical hardware structure: thanks to the Agents developed ad hoc for the main operating and application systems we can push ourselves on an application control of the processes and information flows in execution.
The system collects inventory information (installed hardware and software packages), distributes software on systems and executes remote commands in critical situations.